Customer Service & Logistics
Contact HorsePeak Support Desk | US Return Address & Phone
Direct communication channels for order inquiries, shipping tracking, product specifications, and return authorizations for HorsePeak customers.
Direct Support Channels
Email Support
Customer Care Desk
Mon–Fri: 9:00 AM – 6:00 PM EST
Typical response: 1–2 business days
Telephone Support
Toll-Free Assistance
Order inquiries & live support
Mon–Fri: 9:00 AM – 5:00 PM EST
Physical Warehouse & Fulfillment Return Address
All authentic product shipments and authorized physical package returns are processed through the official fulfillment center:
HorsePeak Fulfillment Center
PO Box 12730, Ogden, UT 84404
United States of America
PO Box 12730, Ogden, UT 84404
United States of America
Before You Contact Support
To expedite assistance regarding your order or return authorization, please have the following information prepared:
- Full name and email address entered during checkout.
- Your official order confirmation number (sent via email after purchase).
- A clear summary of your request (tracking status, address update, or refund request).